We process orders between 1-2 business days if your item is in-house or does not require engraving nor is made-to-order. Engraved pieces take an additional 1-2 business days to process. Made-to-order items are usually completed in 2-3 weeks. We only process orders Monday - Friday, not on weekends or holidays!
If you need to cancel an order you must email us within 4 hours of when you placed your order. Many pieces are custom made or made-to-order, and once production begins on them, they cannot be canceled or returned. If you are unsure if something is a final sale, please firstname.lastname@example.org">email us.
Yes! Vardui Kara jewelry can be personalized with a luminous array of precious metal and gemstones. We can also help in creating custom pieces to bring your vision to life. Please refer to our Custom page for more information.
For domestic orders, we ship UPS Ground or USPS First-Class unless expedited shipping is chosen at checkout. UPS Ground usually arrives in 5-7 business days depending on its destination. Orders placed with expedited shipping are processed same day when placed before 12:00 PM PST, Monday - Friday, excluding holidays. Please note, we do not deliver on Saturdays or Sundays.
Yes! For any orders over $200, we require a signature upon delivery. We want to make sure your package arrives to you safely, and as we are shipping fine jewelry, want to be sure the correct recipient is receiving it! If you won’t be home to sign for your package, we are happy to send it to your office instead, or remove the signature requirement- just reach out to email@example.com and we can change it! Please note: If we remove the signature requirement, we unfortunately can’t assist in the event the package is lost or stolen in transit.
Your Vardui Kara jewelry can be returned for a full refund within 14 days of receipt. At this time, Vardui Kara cannot cover the cost of international shipping. Please reach out to firstname.lastname@example.org for instructions on how to package you jewelry for return, and our return shipping address. Vardui Kara is not responsible for packages lost or stolen in transmit coming back to us for a return. Vardui Kara cannot reimburse duty/custom fees. This needs to be done with your local Customs office/agency.
We hope that you are happy with your Vardui Kara pieces, but if for any reason you are not satisfied with your order, we gladly accept returns on full-priced items ( not pertaining to custom and made-to-order items ) from web sales for a full refund within 14 days of receipt.
Unworn jewelry is eligible to be returned for exchange or return for store credit up to 30 days from the delivery date. Returns are only accepted on unaltered items and must be returned in their original packaging. We cannot accept returns on orders purchased on promotion and/or with a discount code.
Please contact our Customer Care team via email and include your order #. We'll validate your requests and advise you of the next steps to arranging the return.
All returned items must be shipped via UPS in their complete original packaging with its original tags attached and protective packaging. A copy of the Vardui Kara receipt must accompany returns. Refunds will not be issued on original shipping charges.
We only use diamonds graded S1 or higher ( VS ), called "Eye-Clean" where any inclusions are invisible to the naked eye. We only use diamonds graded Colorless ( D to F) or Near Colorless ( G to J ). All of our diamonds used are full-cut and are graded 'very good' or 'better' on the standardized scale. The total carat weight used will be listed on the product page.
24 karat gold is 100% pure. 18 karat gold contains 75% gold and 25% alloyed metals ( silver and copper ). 14 karat gold is 58% gold and 42% alloyed metals. The alloy is added to enhance the durability and hardness of naturally soft gold.
We can almost always repair an item back to its original condition. We generally ask that you send your item back to our Los Angeles studio, after which we'll have a jeweler assess the fault and advise of the necessary action and fee for the repair. Vardui Kara will be repair at no charge any breakage caused by manufacturer defect within 120 days of purchase.
We work diligently to keep a fair mark up on all our items, 365 days a year. We don't ever price anything with the intention of putting it on sale. So what you will get is fair pricing and even pricing all year round. What you won't get is crazy hiked up prices with a crazy sale once in a while.
We have a sale only once a year on the weekend of Black Friday and Cyber Monday due to our generosity.